At Flower Delivery Hoddesdon, nothing is more important to us than delivering exceptional fresh flowers to your door. As a trusted local florist serving households and businesses across Hoddesdon, we hand-select every bloom and guarantee the highest quality and freshness with every order.
We promise that all our flowers arrive fresh and vibrant, and we guarantee their freshness for a minimum of 5 days from delivery, provided they are cared for according to our guidelines. Should the blooms not meet these standards on arrival or fade prematurely within this window, we are here to help resolve the issue.
In the rare event that your flowers arrive damaged, wilted, or not up to expectation, please reach out to us as soon as possible after delivery. For efficient resolution, we kindly ask you to get in touch within 24 hours of receipt and include clear photo evidence of the affected flowers or arrangement.
Once verified, we will offer a replacement bouquet at the earliest suitable date, or a full refund to your original payment method—whichever you prefer. Your satisfaction is our priority, and we stand behind the quality of every order delivered in Hoddesdon.
Your experience with Flower Delivery Hoddesdon matters to us. If you are dissatisfied due to quality issues, damage in transit, or an error with your order, we provide the following options, subject to review and photographic evidence:
Refunds are processed as quickly as possible after confirmation, usually within 3-5 working days. Please note that refunds are assessed on a case-by-case basis and may not apply in instances where care instructions were not followed.
If you wish to raise a complaint about any part of your service, we invite you to contact our team. Please provide as much detail as possible, including photos (if relevant), your order number, and the date of delivery. We acknowledge all complaints within 48 hours and aim to resolve them swiftly and fairly, usually within 5 working days.
Our flower specialists will review your case personally, ensuring you receive the care, attention, and response every local Hoddesdon customer deserves.
We are proud to deliver beautiful arrangements daily throughout Hoddesdon and nearby towns. Our reputation as a trusted local florist is built on reliability, quality, and genuine customer care.
If you have any concerns about your flowers or service, please rest assured that we will do everything possible to put things right. Your feedback helps us grow and serve the Hoddesdon community better every day.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
